Frequently Asked Questions

Frequently Asked Questions

What materials are used in Krasa Jewelry?

Our pieces are crafted from premium materials including sterling silver, 14k gold, and ethically sourced gemstones. Each piece is designed to be timeless and durable.

How do I care for my jewelry?

To keep your jewelry looking its best, store it in a cool, dry place away from direct sunlight. Avoid contact with perfumes, lotions, and harsh chemicals. Clean gently with a soft cloth.

What is your return policy?

We accept returns within 30 days of purchase for unworn items in their original condition and packaging. Please contact us to initiate a return.

How long does shipping take?

Standard shipping typically takes 5–7 business days. Expedited options are available at checkout. Orders are processed within 1–2 business days.

Do you offer international shipping?

Yes, we ship internationally. Delivery times and shipping costs vary by destination and will be calculated at checkout.

Can I resize or customize a piece?

We offer resizing and customization on select pieces. Please reach out to us directly to discuss your needs.

How can I contact you?

You can reach us through our contact page or by emailing us directly. We aim to respond within 1–2 business days.