We’re more than a jewelry brand—we’re a community. Whether you have a question, need help with your order, or simply want to share your experience, we’re here and ready to connect. Every message you send is received with care and answered by a real person who’s part of the Krasa team.
From styling advice to custom requests or brand collaborations, don’t hesitate to reach out. We’ll get back to you within 24–48 hours—because your voice matters, and your experience means everything to us.
Yes, we ship within the United States. Shipping costs vary depending on your location, and we’ll confirm the total before finalizing your order. We do not offer international shipping at the moment.
Yes. Most of our jewelry is made from stainless steel or gold-plated materials, which are safe for most skin types. Let us know if you have specific sensitivities.
We love custom requests! Let us know what you have in mind (chain length, charm style, color combinations, etc.), and we’ll let you know if it’s possible.